Bartender (Living Room) - W Hotels - (21127965) (Toronto)

Bartender (Living Room) - W Hotels - (21127965)

Live Fully at Marriott International 1 Leader in HospitalityAt Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.The W Toronto located at 90 Bloor St E Toronto Ontario M4W 1A7 is currently hiring a Bartender (Living Room).Responsibilities include Your role isn t just about mixing drinks. Instead you build an experience that is memorable and unique. You have the basics down but are constantly on the look-out for new trends micro-local offerings and guests evolving needs. You are not just a beverage enthusiast but also the host of the space. Your role goes beyond the bar itself. You take ownership of guest service more broadly and do what needs to be done. You will use your knowledge and expertise to make the bar look and function flawlessly. You will build relationships with others across the hotel and in the community to anticipate and deliver on our guests needs. You will be passionate about the guest service experience but also have an eye for detail. PRIMARY DUTIES & RESPONSIBILITIES Bartending Follow all provincial and local laws and regulations for serving alcohol responsibly (e.g. last call times). Maintain cleanliness and condition of bar bar unit (CO2 lines soda tanks soda guns drain etc.) tables and other tools following all set-up guidelines. Prepare drink orders for guests according to specified recipes using measuring systems. Prepare fresh garnishes for drinks which includes the use of frequent use of bar wares. Stock ice glassware and paper supplies. Requisition all necessary supplies specifically bottle-for-bottle liquor restock transporting supplies from storeroom to bar set-up area as required. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs promptly ensuring no shortages throughout scheduled function time and ensuring proper authorization for additional payments as required prior to replenishing. Remove soiled wares from bar top and tables and place in designated area. Operate coffee smallwares and beverageware such as (Espresso tampers Frothing Pitchers Coffee Bean Grinders Scales Draft Brew coffees following standards to ensure freshness. Execute on distinct beverage menu offerings on the Bloor St. level. (alcoholic and non-alcoholic) Knowledge of preparation of classic cocktails. Basic spirit knowledge and use. Knowledge and use of basic barware. Knowledge and Operation of coffee smallware and beverageware (Espresso Tampers Frothing Pitchers Coffee Bean Grinders Scales Draft. Brew traditional and specialty coffee. Wine Sommelier Issue open and serve wine champagne bottles ensuring guest satisfaction. Guest Relations Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guest s name every time. Engage with guests in conversation regarding their stay property services and area attractions offerings Actively listen and respond positively to guest questions concerns and requests using brand or property specific process to resolve issues delight and build trust. Anticipate guests service needs including asking questions of guests to better understand their needs and watching listening to guest preferences and acting on them whenever possible. Address guests service needs in a professional positive and timely manner. Provide assistance to individuals with disabilities including assisting visually hearing or physically-impaired individuals within guidelines (e.g. escorting them when requested using words to explain actions writing directions on paper moving objects out of the way or offering access to Braille or TDD phones). Assist other employees to ensure proper coverage and prompt guest service. Thank guests with genuine appreciation and provide a fond farewell. Closing Secure liquors beers wines coolers cabinets and storage areas. Complete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist. Quality Assurance Quality Improvement Comply with quality assurance expectations and standards. CRITICAL TASKS Safety and Security Report work related accidents incidents or other injuries immediately upon occurrence to manager supervisor. Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment. Use proper equipment wear appropriate personal protective clothing (PPE) and employ correct lifting procedures as necessary to avoid injury. Identify and correct unsafe work procedures or conditions and or report them to management and security safety personnel. Follow policies and procedures for the safe operation and storage of tools equipment and machines. Maintain awareness of undesirable persons on property premises. Follow property specific procedures for handling emergency situations (e.g. evacuations medical emergencies natural disasters). Policies and Procedures Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures. Protect company tools equipment machines or other assets in accordance with company policies and procedures. Maintain confidentiality of proprietary materials and information. Perform any other reasonable job duties as requested by Supervisors. Communication Speak to guests and co-workers using clear appropriate and professional language. Talk with and listen to other employees to effectively exchange information. Working with Others Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals. Maintain cleanliness of work areas throughout the day practicing clean-as-you-go proceures. Assist your and other departments when needed to ensure optimum service to guests. Cash Bank Handling Count bank at end of shift complete designated cashier reports resolve any discrepancies drop off receipts and secure bank. Follow property control audit standards and cash handling procedures (e.g. blind drops). Transport bank to from assigned workstation following security procedures. Obtain assigned bank and ensure accuracy of contracted monies obtaining change required for expected business level and keeping bank secure at all times. Process all payment methods in accordance with Accounting procedures and policies. MINIMUM QUALIFICATIONS & REQUIREMENTSExperience & CertificationSMARTSERVE certified 2 years bartending experience in a fast paced high volume environment. Previous experience serving a variety of alcoholic and non-alcoholic beverages as well as hot cold beverages. Previous experience in creating traditional and specialized beverages as per the recipe with minimal supervision. Previous experience using a variety of barware equipment such as jiggers shakers strainers muddlers an asset. Physical Demands Read and visually verify information in a variety of formats (e.g. small print). Ability to constantly stand for the duration of an entire work shift. Walking for an extended period of time. The use of sensory demands (hearing speech) in an environment that requires exposure to medium level of noise. Move lift carry push pull and place objects weighing up to 90 pounds without assistance. Grasp turn shake and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces. Move up and down stairs and or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Psychological Mental Demands Ability to successfully multitask and manage multiple orders at the same time. Ability to work successfully in a fast paced and high-volume environment. Ability to work irregular hours that fluctuate in timing as per business demands. Critical Competencies Analytical Skills Learning Arithmetic Computation Interpersonal Skills Customer Service Orientation Team Work Interpersonal Skills Diversity Relations Communications Communication Listening English Language Proficiency Personal Attributes Positive Demeanor Dependability Integrity Presentation Stress Tolerance Safety Orientation Adaptability Flexibility Initiative Organization Multi-Tasking Bar Liquor Regulations Beverage Knowledge Drink Preparation At Marriott we are committed to putting our associates first and their health and safety are our highest priorities. This position requires associates to be fully vaccinated for COVID-19 per current Public Health Agency of Canada standards or approved for a Human Rights accommodation. Apply now at s jobs.marriott.com marriott jobs 21127965 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others.Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramVisit www.marriott.com careers to learn more about our workplace culture and career opportunities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.Notification to Applicants W Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act 2005 the Accessibility for Manitobans Act and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call 905-366-5227 or email CanadaApplicationAccommodation(at)marriott.co m and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.