Inside Sales Rep (Austin, TX)

Inside Sales Rep

jobs(at)globalchannelmanagement.coms www.globalchannelmanagement.com jobopeningsInside Sales Rep needs 2 years of customer service and or sales experience.Inside Sales Rep requires background in direct selling Understanding of medical terminology ability to pronounce medical terms Knowledge of medical device pharmaceutical market or related field Experience in the healthcare industry involving interaction with physicians patients and office staff is preferred. Skills demonstrating professional phone etiquette Ability to use Microsoft Office Outlook MS Word Excel PowerPoint Knowledge of Salesforce preferred Proficient usage of applications databases and other core tools o Maintaining strict quality control standards and performance monitoring o Providing input on quality of calls job aids and targeted opportunities for ongoing improvement of daily output Inside Sales Rep duties Partner with Field Sales Operations and Marketing to further identify methods to improve effectiveness Meet and exceed established daily weekly and monthly outbound call volume metrics and other productivity goals successfully. Effective and timely communication with Manager Follow established escalation pathways required for issue resolution