General Manager (New York, NY)

General Manager

Overview At Brookfield Properties our success starts with our people. People like you. We develop operate and manage more than 650 properties and 325 million square feet of real estate across the globe. It s a feat that wouldn t be possible without our team a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal to ensure our buildings don t simply meet the needs of our tenants residents and communities but exceed them every day. We know that a one-size-fits-all approach doesn t work when it comes to residential living. That s why at Brookfield Properties our portfolio features a wide range of options for any stage of life. And though our properties may be diverse one thing is universal all offer the unparalleled quality service and support our residents deserve. If you re ready to be a part of our team we encourage you to apply. We are searching for a talented General Manager. Come join Brookfield Properties and join one of the most iconic properties in Manhattan If you are looking for an amazing opportunity to work at an amazing property don t let this one pass you by Overview Supervises and coordinates the daily operations of a high complexity apartment community multiple apartment communities (large number of units) and or mixed use community (i.e. retail parking office) including but not limited to the general administration leasing and occupancy maintenance of the property and management of all property associates. Responsible for maintaining the physical assets and the performance of the property to achieve the highest possible net operating income without compromising the quality of the property s appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them. Responsibilities Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates. Responds to emergency situations contacting appropriate Regional Managers or agencies as necessary. Supports and ensures timely input proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews understands analyzes and makes recommendations for vendor contracts to Regional Manager. Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports. Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. Approves all applicants for residency including eligibility for affordable housing programs (if applicable) approves all leasing documents and ensures that all application fees deposits and move-in monies are collected. Collects rent from residents verifies amounts paid accounts for discrepancies deposits rent daily sends verifying information to Corporate Office and follows up on any delinquent rents initiating collection and or eviction procedures as necessary. Meets with prospective residents identifies their housing needs interviews them to determine eligibility based on established criteria shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls sends follow-up literature and pursues rental status. Collects funds related to applications security deposits and rentals. Approves all applicants for residency including eligibility for affordable housing programs (if applicable) approves all leasing documents and ensures that all application fees deposits and move-in monies are collected. Collects rent from residents verifies amounts paid accounts for discrepancies deposits rent daily sends verifying information to Corporate Office and follows up on any delinquent rents initiating collection and or eviction procedures as necessary. Conducts move-out inspections of apartments charges residents for applicable damages or unpaid fees prepares and approves related move-out documents sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed. Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems preventive maintenance programs housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues. Qualifications This position requires an Undergraduate Degree. High school diploma GED in General Studies or Associate Degree in 2 year General Studies. 5-7 years of required Supervisory and Property Management experience. 5-7 years of preferred experience Multi-site Management. Preferred certifications for this position include Accredited Residential Manager (ARM) Certified Property Manager (CPM) Certified Property Manager (IREM) or Certified Property Manager (CAM). Required skills for this position include fair housing laws affordable housing programs at select properties and Microsoft Office Suite. Preferred skills for this position include One-Site LRO leadership supervisory skills and landlord tenant knowledge. This position requires up to 10% travel. Equal Opportunity Employer Minorities Religion Sex Protected Veterans Disability Sexual Orientation Gender Identity Marital Status Pregnancy Age National Origin Genetic Information Drug free workplace vizi LI-KS1 Apply Here PI140291357