Sales Support Administrator (Clarksville, TN)

Sales Support Administrator

WE ARE PEOPLEREADY Staffing. It s what we know. Because we ve been providing staffing solutions putting people to work for nearly 30 years. Whether you re looking for work or you re seeking workers for your business PeopleReady is the North American leader in the industrial and on-demand staffing space. The PeopleReady located at Antioch Tennessee 37040 is currently hiring a Sales Support Administrator Job Description The sales support position has direct contactwith customers vendors sales representatives and other internal departments to aid in theorder process and problem resolution avoidance. This position is a frontline position thatalways requires the utmost professionalism and positive attitude. Pay Rate for this Job is 24 Hour - 26 Hour Responsibilities Communication with customers involving gathering information for order entry quoting and advising order status. Communication with salespeople involving info retrieval form JD Edwards providing pertinent information keeping them abreast of the customer activity and assisting with miscellaneous needs ranging from calling customers quoting customers or help. With sourcing samples to allow them more time in front of the customer. Communication with vendors and internal departments to obtain productinformation status of orders and to resolve issues. Communication with Sales Support Manager regarding projects issues andconcerns. Maintain and grow new & existing inside sales support accounts. Qualifications Answering and directing a multi-lined phone system. Take and enter order for customer and sales reps. Set up customers items and new suppliers. Advise customers of any price increases or possible increases if appropriate. Reviewing customer order history to offer general item up selling. Determine timely problem resolution for customers and Sales. Monitor orders on time delivery by tracing tracking and expediting orders. Advise Purchasing of any changes to orders or problems with orders and suppliers. Source new items and or Samples either at customer or sales request. Determine profitable pricing. Visit customer with sales when appropriate.