Front Desk Service Specialist (Walnut, CA)

Front Desk Service Specialist

Will operate telephone switchboard to answer screen or forward calls providing information taking messages or scheduling appointments for patients. Greet persons entering establishment determine nature and purpose of visit and direct or escort them to appropriate health care providers. Schedule appointments and maintain and update appointment calendars of health care providers. Hear and resolve complaints from patients or their families. Will file and maintain records. Will coordinate activities of the office on a daily basis. Will open letters and forward to the appropriate department. Will provide patients or their families with relevant information by giving them reading materials that will help their condition. Needed by Monarch Hospice Care Inc. send only resumes c o HRD-FDSS 19608 Camino De Rosa 201 Walnut CA 91789.