Call Center Representative (Milford, CT)

Call Center Representative

WE ARE PEOPLEREADYStaffing. It s what we know. Because we ve been providing staffing solutions putting people to work for nearly 30 years. Whether you re looking for work or you re seeking workers for your business PeopleReady is the North American leader in the industrial and on-demand staffing space.The PeopleReady located at Milford MA is currently hiring a Call Center Representative.Job Description Inbound call center representatives work in order to support and cater superior service via emails phone and faxes as a receiver. They perform myriad job tasks Make financial decisions in order to manage customer accounts and collect or protect revenues Communicate and confer with customers by using various web based tools Work in single or multiple skill sets or queues over different channels of customer contact Use mechanized systems to handle customer request and organize as well as complete service orders Keep track of the improvement in the customer retention through programs and provided services Make recommendations on upgrades features rate plans and accessories as per the requirement of the clients Stay updated with the knowledge of each service product and promotionNote Pay Rate for this Job is 14 Hour - 16 HourResponsibilities Handle clients complaints questions and inquiries concerning billing products equipment claims services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call Deal with business transactions associated with new customer account activation on the terminal of the computer Provide alternative solutions with an aim to retain the customer s businessQualifications & ExperienceCandidate with High school or equivalent course can also be eligible Strong communication organizational and interpersonal skills as they have to perform various tasks using all these proficiencies To begin your journey go to s jobs.peopleready.com jobs PR-1201343 Call-Center-RepresentativeConnect and network online with us s www.facebook.com PeopleReadys www.linkedin.com company peoplereadys twitter.com _PeopleReadys www.youtube.com channel UCMdTbGeEvNwF7phVPT74TAg We will get to know you and connect you with jobs that match your skills experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.PeopleReady is an equal opportunity employer and we value diversity. We do not discriminate based on race religious affiliation color national origin gender age marital status sexual orientation veteran status or disability.