Service Coordinator (Naples, FL)

Service Coordinator

WE ARE PEOPLEREADYStaffing. It s what we know. Because we have been providing staffing solutions putting people to work for nearly 30 years. Whether you are looking for work or you are seeking workers for your business PeopleReady is the North American leader in the industrial and on-demand staffing space.The PeopleReady Branch 2335 Located Naples FL 34112 USA is currently hiring Service Coordinator.Job DescriptionACCOUNTABILITY OBJECTIVES Organize and coordinate customer appointments create schedule to dispatch technicians control the workflow and arrive in a timely manner. Requires knowledge of service value systems tools and servicesSUCCESSFUL CHARACTERISTICS Positive attitude and committed to achieving company goals Ability to communicate clearly problem solve and be responsive Honesty and Integrity-act in a manner that is deserving of trust Self-starter and self-motivated Patient perseverant and a good listener Work in a collaborative environment Must be able to multi-task Able to handle the urgency of each task and work in a high stress position while making each customer feel they are your most important customer of the day. Possess basic leadership skills PRINCIPLE ACTIVITIES IN ATTAINING ACCOUNTABILITY OBJECTIVES RESPONSIBILITIES Schedule and coordinate all service calls and customer follow up efficiently. Coordinate service and installations between customers and technicians. PRODUCTIVITY Productivity of the office has a direct impact on profitability Maintain a dispatch calendar in Service Fusion and build out scheduled jobs at a minimum of one (1) week out On a daily basis call for 1 month prior to upcoming month to confirm prescheduled maintenance appointments Maintain customer records using Service Fusion to give proper detailed customer information and job history QUALIFICATIONS & REQUIREMENTS Represent the company in a professional manner Valid Driver s license required Must understand the services tools offered Must have computer skills and knowledge of Microsoft Office and Outlook Must have strong written and verbal skills Must be organized and detail oriented Requires a clear and understandable speaking voice Be punctual and arrive on-time each day Must pass a background check with no felonies To begin your journey go to s jobs.peopleready.com jobs PR-1200453 Service-Coordinator Connect and network online with us s www.facebook.com PeopleReadys www.linkedin.com company peoplereadys twitter.com _PeopleReadys www.youtube.com channel UCMdTbGeEvNwF7phVPT74TAg We will get to know you and connect you with jobs that match your skills experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.PeopleReady is an equal opportunity employer and we value diversity. We do not discriminate based on race religious affiliation color national origin gender age marital status sexual orientation veteran status or disability.