Loss Prevention Attendant - Cleveland Marriott Downtown at Key C (Cleveland, OH)

Loss Prevention Attendant - Cleveland Marriott Downtown at Key C

Here s To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels Marriott International s flagship brand with more than 500 global locations is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels you will help keep this promise by delivering premium choices sophisticated style and well-crafted details. With your skills and imagination together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .The Cleveland Marriott Downtown at Key Center located at 127 Public Square Cleveland OH 44114 is currently hiring a Loss Prevention Attendant. Loss Prevention Attendant Responsibilities include Conduct investigations and gather evidence related to theft fraud or lost items noise complaints assault complaints food poisoning complaints and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager supervisor local police or other appropriate individuals in the event of accidents attacks or other incidents. Complete incident reports to document all Security Loss Prevention related incidents such as theft accidents physical hazards and fire alarms. Handle business interruptions and complaints such as suspicious individuals civil disturbances or demonstrations noise complaints intoxicated individuals etc. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances altercations including summoning appropriate authorities if necessary and documenting incident. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving lifting carrying and placing of objects weighing in excess of 75 pounds. Stand sit or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g. run walk jog). Read and visually verify information in a variety of formats (e. g. small print). Visually inspect tools equipment or machines (e. g. to identify defects). Enter and locate work-related information using computers and or point of sale systems. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees including bending twisting pulling and stooping. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces and steps. Move up and down stairs and or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 20049398 %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.