Vice President of Operations and Business Development - PCH Hote (Montgomery, AL)

Vice President of Operations and Business Development - PCH Hote

Job DescriptionPeoplescout has been retained to manage the Talent Acquisition Manager search for PCH Hotels and ResortsMany World Class Hospitality Management Companies have chosen to partner with PeopleScout as their Recruiting Service Provider to support their recruiting efforts. We pre-qualify applicants in order to provide the best quality candidates to the numerous Hospitality Companies who work with us nationwide.Job DescriptionJob Summary The Vice President of Operations and Development consist of 2 primary functions 1) serve as the strategic business leader for operational activities within the portfolio impacting financial performance associate and guest satisfaction sales and revenue generation and delivering a return on investment to both PCH and ownership and 2) identify and develop business relationships leading towards the growth of PCH. Duties Responsibilities I. Corporate Operations Function Sets operational expectations and holds leadership team accountable for implementing strategy and brand initiatives. Continuously challenges the team to improve operations. Ensures compliance with brand operating standards to maintain brand integrity. Ensures successful operational performance by maximizing profitability and providing a return on investment for the owner and PCH Hotels. Encourages leadership team to identify opportunities to increase profits and create value. Challenges existing processes rewards innovative thinking and drives necessary change to maximize financial performance. Focuses operational leadership team on delivering services and products to meet or exceed guest expectations create customer loyalty and grow market share. Champions the brand service strategy across all associate levels and continually focuses on improving guest satisfaction. Develops a trusting and respectful business partnership with ownership by communicating effectively and meeting or exceeding expectations in operations management and financial performance Collaborates to create improved Processes and performance. Assist with hotel forecasts budgeting process and implementation of the annual budget. Critically analyze all metrics including but not limited to financial reports guest satisfaction STR performance financial audits associate opinion surveys and employee turnover. Critically analyze all metrics including but not limited to financial reports guest satisfaction STR performance financial audits associate opinion surveys and employee turnover. Champion change ensure brand initiatives are implemented and communicate follow-up actions to team as necessary Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results. Highlight trends that are likely to shape the wants and needs of internal and external customers of the future lead the organization in exploring business opportunities that create value for the customer while driving profit. Ensure contracts negotiated with service vendors and other contractors are beneficial for the property in accordance with SOPs (e.g. Avendra). Understand the owners perspective and ROI expectations. Manage an effective balance between the owner s interests and PCH s interests and develop solutions that create value for both. Promote and sell ideas persuasively to owners for stimulating business opportunities improving service and increasing profitability. Provide meaning or context to the financial results during owner meetings and demonstrate an understanding of cash flow and owner priorities. Engage with franchise companies optimizing resources and leveraging relationship for ownership and PCH. II. Business Development Functions Builds market position by locating developing defining and closing business relationships. Identifies trendsetter ideas by researching industry and related events publications and announcements. Locates or proposes potential business deals by contacting potential partners. Discovers and explores business opportunities. Screens potential business deals by analyzing market strategies deal requirements and financials. Recommends equity investments. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations. Examines risks and potentials for the business opportunities. Estimates partners needs and goals. Closes new business deals by coordinating requirements developing and negotiating contracts and integrating contract requirements with business operations. Protects organization s value by keeping information confidential. Enhances organization s reputation by accepting ownership for accomplishing new and different requests. Explores opportunities to add value to job accomplishments. Required Skills Abilities A hands-on leader who will work with all levels (GM F& B Ops etc.) to implement appropriatestrategies and tactics to achieve exceed budgeted expectations Ability to work collaboratively with colleagues in other corporate support disciplines such asFinance and Human Resources to maximize the performance of the hotels Strong ability to mentor General Managers and property operational leaders to ensure thesuccessful operation of their hotels Strong voice at the table who can instill confidence with ownership and align our strategies withtheir goals Advanced financial management skills e.g. ability to analyze P& L statements develop operatingbudgets forecasting and capital expenditure planning Extensive knowledge of hotel operations and food & beverage Extensive knowledge of food and beverage concepts and sales strategies Knowledge of purchasing inventory controls supplies and equipment Knowledge of governmental regulations and safety standards Strong ability to evaluate business trends determine applicability to customer profile andmodify business strategies accordingly Effective decision-making skills can choose a course of action amongst options involvinguncertainty or risk Strong problem-solving skills encourages new innovative solutions when appropriate Strong analytical skills Strong organizational skills Strong communication skills (verbal listening writing) Effective influencing skills Strong consensus building skills and negotiation skills Willingness to travel 20% of the time or when needed Education and Experience Must possess at least a Bachelor s degree in Hospitality Finance or Business Administration Minimum of 10 years of industry-related experience within upscale hospitality companies with major brandso Single property General Manager experience requiredo Prior Regional Area Corporate Operations role preferred To submit your application for this job please go to s hospitality.greatjob.net jobtools jncustomsearch.viewFullSingle in_organid 18607& in_jnCounter 222598863& in_skills 1150981PeopleScout is the Recruiting Services Provider for World Class Hospitality Companies