Night Audit (Overnight) 19.21hour - Portland Marriott Downtown W (Portland, OR)

Night Audit (Overnight) 19.21hour - Portland Marriott Downtown W

Here s To Your Journey with Marriott Hotels Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels Marriott International s flagship brand with more than 500 global locations is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels you will help keep this promise by delivering premium choices sophisticated style and well-crafted details. With your skills and imagination together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .The Portland Marriott Downtown Waterfront located at 1401 SW Naito Parkway Portland OR 97201 is currently hiring a Night Audit (Overnight) 19.21 hour. Night Audit (Overnight) 19.21 hour Responsibilities include Organize confirm process and conduct all guest group check-ins check-outs room reservations requests changes and cancellations. Ensure current rate information is available. Identify package plans based on market codes make necessary arrangements. Anticipate sold-out situations obtain satisfactory alternative accommodations. Manage daily room inventory. Maintain database containing repeat VIP guest preferences. Secure payment verify and adjust billing expedite problem payments. Activate room keys. Process all guest requests and relay messages. Identify and explain room features supply guests with directions and information. Ensure any outstanding requests or problems are resolved. Compile and review daily reports logs contingency lists. Count bank at beginning and end of shift secure bank. Process all payment types vouchers paid-outs and charges. Notify Loss Prevention Security of any guest reports of theft. Operate switchboard forward calls to Front Desk whenever unattended. Monitor supply inventory. Assist management in training scheduling evaluating counseling motivating and coaching employees serve as a role model. Develop maintain positive working relationships support team to reach common goals listen and respond appropriately to employee concerns. Follow company policies and procedures report accidents injuries and unsafe work conditions to manager complete safety training and certifications ensure personal appearance is clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge guests anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers POS systems. Reach overhead and below the knees. Stand sit or walk for an extended period of time. Read and visually verify information in a variety of formats. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 19178684 %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.