Bellstand Captain - The Ritz-Carlton South Beach - (19175221) (Miami Beach, FL)

Bellstand Captain - The Ritz-Carlton South Beach - (19175221)

Bellstand Captain At more than 80 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. As the premier worldwide provider of luxury experiences we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.The Ritz-Carlton South Beach located at 1 Lincoln Rd Miami Beach FL 33139 currently has the following opportunity Bellstand Captain (19175221) Greet guests and inform them of property amenities services and hours of operation and local areas of interest and activities. Open doors and assist guests visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and or designated bell area. Assist guests visitors in and out of vehicles including assisting guests with loading unloading luggage. Supply guests with directions. Arrange transportation (e.g. taxi cab shuttle bus) for guests visitors and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Serve as a departmental role model and assist management in hiring training scheduling evaluating counseling disciplining motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving lifting carrying and placing of objects weighing in excess of 75 pounds. Stand sit or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g. run walk jog). Read and visually verify information in a variety of formats (e. g. small print). Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees including bending twisting pulling and stooping. Move over sloping uneven or slippery surfaces and steps. Move up and down stairs and or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors. We invite you to learn more about this position and apply at s jobs.marriott.com marriott jobs 19175221 %3Flang en-us Connect with us on social media to keep up to date on The Ritz-Carlton news learn more about our culture and engage with the Careers team on Facebook.Marriott Careers on FacebookThe Ritz Carlton on LinkedInJoin The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws. Additional Locations Miami Florida Miami Beach Florida