Improves your business growth with Aastell New Technology (Bangalore)

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Improves your business growth with Aastell New Technology

Supervising employeesUsing recorded examples of good calls for training purposesKeeping initial records of transactions and services providedEvaluating customer reactions to IVR loopsCompiling details of common user difficultiesResolving disputes of what information has been providedForwarding complex calls to the most appropriate person without having the customer repeat informationHelp desksQuickly evaluating new and non-standard situations so the whole team can be ready for similar situations in the future.Supervising employeesUsing recorded examples of good calls for training purposesKeeping initial records of transactions and services providedEvaluating customer reactions to IVR loopsCompiling details of common user difficultiesResolving disputes of what information has been providedForwarding complex calls to the most appropriate person without having the customer repeat informationHelp desksQuickly evaluating new and non-standard situations so the whole team can be ready for similar situations in the future.

13-12-2024 INDIA, Bangalore
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