Customer Retention Representative

s www.globalchannelmanagement.com jobopeningsjobs(at)globalchannelmanagement.co m Customer Retention Representative needs 1 yr customer service experience.Customer Retention Representative requires customer service Microsoft Office Outlook Excel and Word Customer Retention Representative duties Coordinate sales and operational efforts to resolve problems while updating the customer on progress towards a resolution. Work closely with Sales Service and Installation Team Managers to develop a resolution plan. Document and track progression and results of saving or reinstating customer accounts. Inform sales reps of latest sales policies techniques pricing equipment and technology.

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