Customer Service Agent (Greenfield, WI)

Customer Service Agent

Dear Applicant This position is a home-based call center position you will be an Independent contracting Agent for HATCH S LLC. We have 12 different clients to choose from some of these include Comcast Home Depot Turbo Tax Airbnb. We use the Arise Platform to service these clients. THESE THINGS ARE REQUIRED TO WORK FOR HATCH S LLC HARDWIRED INTERNET BEFORE TRAINING BEGINS COMPUTER OR LAPTOP USB HEADSET BEFORE TRAINING BEGINS SOME CLIENTS REQUIRE AN ACTUAL WALL PHONE JACK THINGS YOU HAVE TO DO BEFORE STARTING TRAINING Pass a drug test for most clients. Arise pays for this you will receive an email from Arise once you complete the registration process. This email will have a Drug test form for you to print out and take with you to the facility of your choice. You will need to sign a 1099 form because you will be an independent contractor and will need to pay your own taxes. You will need a USB flash drive with 8gb to 32gb of memory. lower or higher gb will not work You will need a background check which will be done through Arise in the registration process. You will need an affidavit signed and notarized which will be done through he Arise Registration process. If this sounds like something you would like to do please follow the steps below to start your new career as an Independent Contractor with HATCH S LLC. For Answers to any additional questions or help along the way extra benefits and the updated client list join our Facebook Group at s www.facebook.com groups 224586985125620 To register with us follow the steps below and send us an email to get started Step 1 visit WWW.ARISE.COM Step 2 select WORK FROM HOME Step 3 select get started Step 4 select click to register Step 5 select your country and select next Step 6 read and click that you have read this Step 7 Input your information and select next When prompted to provide the CSP ID and name of the person who referred you. Please enter Deena Kimberlin CSP ID 2371299 Step 8 Read review and sign the Non-Disclosure Agreement. Step 9 Select Register as an agent for a call center already on the Aries platform. Enter IBO ID 199971 then click the magnifying glass. HATCH S LLC will populate then click submit Your request to join our call center will now be forwarded to us from Arise. Once we accept your request you can now log back into the portal and choose a client We are currently not recruiting from the following states California Connecticut Maryland Massachusetts New York Oregon and Wisconsin The Important but Small Details you Need to Know You don t get paid for training because you are an Independent Contracting Agent Training is Mon thru Friday on your computer and you pick what training times you want. These are in 4-hour increments. You will get paid 2 times a month the 15th and 30th Arise charges a fee for allowing you to use their platform of 19.95 a pay period that fee will come out of your paycheck. HATCH S LLC charges 25 administrative fee that will be withheld from each paycheck These are inbound calls When you start taking calls you will only get 15 hours a week After you certify your hours will go to 20 or more. It takes about 30 days to certify. But you did get paid while certifying. You can train for more than one client at a time if that is something you want to do and feel comfortable doing it. Some clients offer a certification incentive of 100 or more. The training classes do have a fee. Client certification courses carry a fee to cover Aries s expenses in technology course design and maintenance updates. Agents are considered contractors that provide a service to Arise and its client. We charge agents for the use of our internal resources. Latest Announcements in our Facebook group We wanted to let you know if your struggling to pay for the training courses we may be able to help. There are vouchers available for some courses. This is not a guaranteed thing Please understand they may tell you there is no vouchers left. Send an email explaining your situation and give it a shot the worst they can say is no SKhersonsky(at)arise.com HATCH S LLC also offers military discounts. To be eligible for these great incentives you must Select Military in the How did you hear about Arise question when creating your profile. Send an email to military(at)arise.com after completing your profile with proof that you are either active military a military spouse or a veteran Thank you if you have any questions please Visit our Group on Facebook or message us back. Our Facebook group link is below s www.facebook.com groups 224586985125620 Thank You Hatch s LLC