General Manager Gallery Bar and Lounge (Bonus Eligible) - W Bost (Boston, MA)

General Manager Gallery Bar and Lounge (Bonus Eligible) - W Bost

Here s To Your Journey with W Hotels Boldly coloring outside the lines of luxury W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more experience it all and hit repeat. We share our guests passions providing insider access to what s new and what s next. Moderation is not in our vocabulary and we know that lust for life demands more not less. W guests soak it in and live each day with a mantra Detox.Retox.Repeat. If you re ready to create the energetic W scene that is magnetic to everyday disruptors around the world then we invite you to explore a career with W Hotels. The W Boston located at 100 Stuart St Boston Massachusetts 02116 is currently hiring a General Manager Gallery Bar and Lounge (Bonus Eligible) Responsibilities include EMBRACE YOUR CURIOSITY AND CREATIVITY We look for people like you who love to create memorable experiences shared around food and drink. Your authentic style and passion for community reflects in all that you do. We encourage you to lead with creativity because (concept) is a place where we desire to make a powerful memorable connection with guests through the art of mixology. At Marriott International we believe our people are the foundation of our organization that allows us to breathe life into our strategy and continue our industry leadership in the F& B space. As part of this foundation you will lead a concept and create unique guest experiences that draw hotel guests and patrons from the surrounding community. You ll work closely with a team of inspiring professionals and mentor aspiring mixoligists setting the standard for original bar programs creatively positioning the outlet in the local market and driving topline and customer growth. YOUR MARRIOTT JOURNEY As a global hospitality leader we have the infrastructure to support you in your career and your life. Our comprehensive rewards programs will provide benefits for your lifestyle now and in the future. You ll receive a competitive base salary enhanced by a performance based quarterly bonus that will recognize you for executing a successful and relevant concept. Let s not forget that you your family and friends will have the opportunity to travel the world through our considerable discounts on hotel rooms and travel perks. We passionately encourage and support opportunities for mentorship learning and development. Our collection of F& B concepts in the world s largest portfolio of hotel brands and properties offers meaningful and diverse career growth opportunities. WE RE LOOKING FOR SOMEONE WHO IS BUSINESS MINDED Take ownership of all things beverage Display an entrepreneurial approach to building a business specifically driving revenue and relevance Adapt and flex with new consumer and business needs Improve overall guest satisfaction based on guest qualitative and quantitative feedback Set expectations and parameters of quality guest service CREATIVE AND INSPIRES OTHERS Build experiences that locals want to share Foster forward-looking innovation and stellar execution Guide bar program development and drink presentations Deliver compelling experiences again and again Design new applications ideas relationships systems or products to enhance artistic contributions Stay on trend with F& B concepts A NATURAL LEADER Inspire and partner with others Lead by collaborating on beverage knowledge and bar composition with the beverage teams Display leadership in guest hospitality providing excellent customer service Contribute to local community trade organizations and other locally relevant guilds Embody global perspective and curiosity or experience WHAT YOU LL DO IN THIS ROLE BAR MANAGEMENT Understand financial opportunities by surveying bar demand. Consult with key individuals in the local community to assess opportunities while identifying and analyzing competitors. Control purchases and inventory negotiate prices and contracts develop preferred supplier lists review and evaluate usage reports and take corrective action as necessary. Apply sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. CUSTOMER OUTREACH Attract guests by developing and implementing marketing advertising public and community relations programs evaluating program results and identifying and tracking changing demands. Own bar lounge related social media posts and public event communications monitor social media activity respond to comments analyzes posts trends correct deficiencies. Serve as the primary point of contact for any events or bar lounge related community activities. Participate in local networking activities that often take place off-property. Coordinate and book entertainment and events. GUEST EXPERIENCES Create long-term professional relationships with guest clientele. Empower employees to provide unrivaled customer service. Interact with guests to obtain feedback on product quality and service levels and respond effectively to guest challenges and complaints. Incorporate guest satisfaction at every opportunity with a focus on continuous improvement. OPERATIONS Manage the bar lounge in compliance with all local state and Federal beverage and liquor laws. Comprehend budgets operating statements and payroll progress reports as needed to assist in the financial management of department. Activate specific brand strategies geared towards enhancing customer experience. Sustain and enhance all marketing collateral menus and guest touch points. Understand beverage control including but not limited to days on hand perpetual inventory bar pars portion control costs controls beverage potentials mix of sales analysis for beverage issue & returns food standards and period end inventory. Monitor that ambiance atmosphere (e.g. lighting music table-top etc.) is appropriate for Bar Lounge concept positioning time of day etc. Lead compliance and employee adherence in handling and cleanliness standards and certifications TALENT MANAGEMENT Engage and develop direct reports through the performance appraisal process. Ensure expectations are met by exemplifying and encouraging behaviors that are consistently aligned with Marriott s standards. Manage staffing levels to meet guest service standards operational needs and financial objectives. Participate in the hiring process to identify the right talent to support the outlet s concept. Facilitate the fair and equal treatment of employees. Ensure a high-engagement team and collaborative collegial culture by supporting an open-door environment. Guide the growth and development of your team to support both business objectives and personal career progression of those you manage. YOUR EXPERIENCE High school diploma or GED 4 years experience in the food and beverage culinary or related professional area. OR 2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major 2 years experience in the food and beverage culinary or related professional area. To apply now go to s jobs.marriott.com marriott jobs 19082605 %3Flang en-us - Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.