Front Services Clerk - The Royal Hawaiian a Luxury Collection Re (Honolulu, HI)

Front Services Clerk - The Royal Hawaiian a Luxury Collection Re

Here s To Your Journey with The Luxury Collection The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world s most enriching and desirable destination experiences. Our mission is to guide our guests these seasoned travelers on transformative journeys that touch their spirits enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine personalized and anticipatory service then we invite you to join us on our journey and explore a career with The Luxury Collection.The The Royal Hawaiian a Luxury Collection Resort Waikiki located at 2259 Kalakaua Ave Honolulu HI 96815 is currently hiring a Front Services Clerk - The Royal Hawaiian a Luxury Collection Resort. Front Services Clerk - The Royal Hawaiian a Luxury Collection Resort Responsibilities include Greet and escort guests to rooms. Open doors and assist guests visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services). Transport guest luggage to and from guest rooms and or designated bell area. Assist with luggage storage and retrieval. Assist guests visitors in and out of vehicles including assisting guests with loading unloading luggage. Supply guests with directions. Arrange transportation (e.g. taxi cab shuttle bus) for guests visitors and record advance transportation request as needed. Communicate parking procedures to guests visitors. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving lifting carrying and placing of objects weighing in excess of 75 pounds. Stand sit or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g. run walk jog). Read and visually verify information in a variety of formats (e. g. small print). Reach overhead and below the knees including bending twisting pulling and stooping. Move over sloping uneven or slippery surfaces and steps. Move up and down stairs and or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 18002K8C %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.