Customer Service Representative I Lebanon Virginia (Lebanon, PA)

Customer Service Representative I Lebanon Virginia

WAGE RATE 21 762.00 - 31 616.00 Handles customer questions complaints and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer s business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT& T practices and operations and demonstrates continued...read moreApply NowCompany