LAN / WAN – PBX Technical Support Engineer

Our client in the Barnegat area of NJ has an excellent opportunity for a LAN WAN Telephony Technical Support Engineer. Responsibilities Remote troubleshooting through any web or modem based application. Working in the product call center opening and managing service tickets identifying or confirming administrative issues or technical issues. Exploring and or isolating hardware issues with field resources. Downloading and interpreting log files researching and determining resolution course of action and which modules are affected. Performing the following on-site functions Hardware replacement performing the work at the customer s site System troubleshooting and installation of our products as well as...read moreApply NowCompany

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