Help Desk Support - Mandarin Speaker - UNITED STATES, Rocklin

Help Desk Support - Mandarin Speaker

Description Provide store support for stores located in China. Research diagnose resolve or escalate technical and procedural issues from a retail stores environment via phone call. Log and assign tickets as outlined in Department documentation in English. Communicate in market language to store employees in a manner that is easy to understand and non-technical. Efficiently probe to understand the callers issue and quickly resolve or escalate the issue Take personal accountability to meet service desk operator key performance measurements and be punctual. Actively contribute to meeting the department s shared goals. Effectively handle...read moreApply NowCompany

05-07-2024 UNITED STATES, Rocklin, CA

Category: Employment & Jobs

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