Accounts Receivable Representative (Overnight) (2011016)

Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer. The Revenue Services group is challenged with solving customer billing related problems. The Accounts Receivable Representative s primary responsibility is taking care of the customer through the phones email live support and trouble tickets. This encompasses customer service and all billing issues. Responsibilities will include the following Manage incoming phone calls e-mails and live support requests Update Change account information Investigate and resolve customer inquiries Perform follow up and collections on customer accounts Process billing collections and reporting Other duties as assigned Experience Required 1-2 years...read moreApply NowCompany

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