Technical Lead, Reregistration,

Coordinate workflow and transaction processing for maximum effectiveness. Monitor Dashboard Daily. . Assess workload of pod daily and load level according to first in first out processing schedule Shift resources to ensure maximum effectiveness and daily goals are met Set daily goals for pod work with other pods as capacity allows Facilitate cross training of work Responsible for conducting the necessary research to determine the best solutions to resolve the reason for the escalation(s) Identify and communicate options to agents and or department supervisor to fully address and resolve issues problems. Respond and handle escalations in an efficient and professional manner...read moreApply NowCompany

24-06-2024 UNITED STATES, Sparks, NV

Category: Employment & Jobs

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