Overview Responds to a high volume of telephone inquiries from customers (as defined by the specific unit). Inquiries can range from basic to moderately complex. May refer inquiries to more senior representatives or published material Work assignments are procedural in nature. General supervision provided. Provides timely customer service within specified service standards. What You ll Do Provides timely customer service within specified service standards. Provides accurate documentation of all inquiries and the action taken in accordance with established guidelines. May verify coverages evaluate submitted bills and authorize payments as appropriate and may require deciphering system code to provide the correct information....read moreApply NowCompany
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