Guest Service Aide - The Worthington Renaissance Fort Worth Hote (Fort Worth, TX)

Guest Service Aide - The Worthington Renaissance Fort Worth Hote

A place in the world with style like yours. Great benefits training opportunities for career growth and promotion.Bring your whole self to work as an ambassador at the world s leading lifestyle brand.Position Guest Service AideLocation The Worthington Renaissance Fort Worth Hotel- 200 Main St - Fort Worth TX 76102Job Description The The Worthington Renaissance Fort Worth Hotel seeks a Guest Service Aide to join the Renaissance Team. Duties include Greet and escort guests to rooms. Open doors and assist guests visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services). Transport guest luggage to and from guest rooms and or designated bell area. Assist with luggage storage and retrieval. Assist guests visitors in and out of vehicles including assisting guests with loading unloading luggage. Supply guests with directions. Arrange transportation (e.g. taxi cab shuttle bus) for guests visitors and record advance transportation request as needed. Communicate parking procedures to guests visitors. Follow all company policies and procedures and report accidents injuries and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. You must apply on-line to be considered. Explore opportunities that fit your style at www.marriott.com careers. When searching to apply for this job click Apply Now link then click Management Positions Worldwide and Non-Management Positions in the United States and Canada link which will open a new window. Upon entering the application website enter 13000MPW into the Job Number search bar. Then click Search for jobs . Click the Position Title and then click Apply Online . Returning users are required to enter a username and password. New users will need to create an account. Click Login. From there begin filling out the entire application until you receive a message indicating your completion.Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.