Director, Account Management (Canoga Park, CA)

Director, Account Management

Position Purpose Manage the Account Executive staff or a subset of and support the Fiserv Account Management function. This includes motivating a team of account executives to develop a highly effective strategy for each client relationship assuring client retention cross sale revenue generation client satisfaction consultative partnerships client relationship management and industry relations Key Accountabilities Client renewals and retention Cross sale revenue generation Meet or exceed the targeted goal for customer satisfaction. Coach monitor and develop staff to improve performance and or enhance capabilities Ensure systems processes are operating efficiently Produce accurate and timely...read moreApply NowCompany