Provider Srvcs Rep I (Military and Family Life Counseling Progra

Job Summary The Provider Service Representative is responsible for answering inbound calls from Providers and communicating appropriate information concerning telephonic inquiries. Recognizes that this is a front line service position providing assistance to providers regarding Magellan Networks credentialing criteria contract processes referral procedures and timelines. Responsible for problem solving and explaining Magellan s programs and procedures to callers. The overall expectation of the Provider Service Representative is to provide outstanding service to our internal and external customers. Essential Functions Must actively listen and probe callers in a timely manner to determine the purpose of the call. Professionally educate Providers concerning Magellan s...read moreApply NowCompany

30-05-2024 UNITED STATES, Maryland Heights, MO

Category: Employment & Jobs

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