Customer Service Representative (Pittsburgh, OH)

Customer Service Representative

Benefits Representative POSITION SUMMARY Responsible for providing quality customer service and accurate information to clients workers plan members in professional manner. The Customer Service Representative will handle new plan implementation for prescription coverage network set-up member eligibility Benefit administration participate in client enrollment meetings and client quarterly meeting. DUTIES Determines if member eligibility meets plan requirements. Processes eligibility status changes full-time student updates and terminations in claims processing system from the claims web system and paper enrollments from clients. - Liaison with Pharmacy Benefit Manager Includes plan implementation plan changes I.D. cards sets up eligibility terminations status changes in the PBM s...read moreApply NowCompany