PT Clerk Front Desk (Jersey City, NJ)

PT Clerk Front Desk

Title PT Clerk Front DeskLocation United States of America-New Jersey-Jersey CityJob Number 169157A Front Desk Clerk with Doubletree by Hilton is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel s continuing effort to deliver outstanding guest service and financial profitability.What will it be like to work for this Hilton Worldwide Brand DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet the experience is far from cookie-cutter. The hotels are interesting unique properties in great locations and serve as the antidote to impersonal vacations meetings and events. Our guests stay with us because they know they ll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travel s challenges and the beginning of a restful stay.DoubleTree by Hilton is one of Hilton Worldwide s ten market-leading brands. For more information visit www.hiltonworldwide.com.If you appreciate the little things and enjoy creating exceptional experiences you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.What will I be doing As a Front Desk Clerk you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel s continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. Respond to guest inquiries and in a timely friendly and efficient manner Provide driving and or walking directions to guests to local destinations Ensure a high level of product knowledge of the hotel including but not limited to directions hours of outlet operation hotel services hotel events and local and community events and attractions Assist fellow team members and other departments wherever necessary to maintain positive working relationships Provide or obtain accurate informationQualifications What are we looking for Since being founded in 1919 Hilton Worldwide has been a leader in the hospitality industry. Today Hilton Worldwide remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values HHospitality - We re passionate about delivering exceptional guest experiences.IIntegrity - We do the right thing all the time.LLeadership - We re leaders in our industry and in our communities.TTeamwork - We re team players in everything we do.OOwnership - We re the owners of our actions and decisions.NNow - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributes in our Team Members Living the Values Quality Productivity Dependability Customer Focus Teamwork AdaptabilityWhat benefits will I receive Your benefits will include a competitive starting salary and depending upon eligibility a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program which provides reduced hotel room rates at many of our hotels for you and your family plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide s Health & Welfare benefit plans depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.EOE AAJob Guest Services Front Office TransportationApply NowCompany