Material Damage Program Supervisor (Massachusetts) (Webster, IN)

Material Damage Program Supervisor (Massachusetts)

This position is located at MAPFRE Insurance in Webster MA. Supervise monitor instruct and evaluate the performance of staff and independent appraisers. Provide claims appraisal direction and assistance to staff and independents. Monitor compliance with procedures and department expectations in the writing of appraisals. Advise Independent Vendors workflow process including their ability to maintain adequate facilities workforce and communication capabilities. Ensure customer service standards are being met within the unit. Hire train and develop staff playing an active role in career path development. Monitor add and remove shops as needed under the Preferred Auto Body Shop Program. Outline contracts with shops...read moreApply NowCompany