Objective Interest in obtaining an entry level IT position to gain more experience further education and develop a career in details technology. EducationCERTIFICATE IN DETAILS TECHNOLOGY MAY 15 2016 LONE STAR COLLEGE Major Details Technology Related coursework Logic Design Fundamentals of Networking Intro to PC Operating Systems PC Hardware and Project Management Software TEXAS GED DECEMBER 16 2011 Skills & AbilitiesPC HARDWARE AND OPERATING SYSTEMSTroubleshoot PC hardware install & configure hardware install & maintain PC operating systems diagnose PC operating systems PC SOFTWAREAdept in Microsoft Project proficient in Windows 7 8 10 & XP skilled in MS Office 2012 & 2013 an Office Suite 2016 CUSTOMER SERVICEAnswer customer questions resolve problems and garner customer satisfaction COMMUNICATIONDispute resolution experience conflict de-escalation work independently and as part of a team to meet deadlines & achieve goals Experience...
Category: Web Design & Tech
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