Loss Prevention Officer - The Ritz-Carlton Charlotte (160013RK) (Charlotte, NC)

Loss Prevention Officer - The Ritz-Carlton Charlotte (160013RK)

Loss Prevention Officer size> We make stories like this possible every day. Whether we re helping a budding chef create a favorite meal or an anxious dad find a camera full of memories we re proud to welcome our guests to a home away from home. Because at The Ritz-Carlton we never forget that we are creating guests for life.The Ritz-Carlton Charlotte located at 201 E Trade Street Charlotte NC 28202 currently has the following opportunity Loss Prevention Officer (160013RK) Patrol all areas of the property assist guests with room access. Monitor Closed Circuit Televisions perimeter alarm system duress alarms and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents contact EMS or administer first aid CPR as required. Assist guests employees during emergency situations. Notify appropriate individuals in the event of accidents attacks or other incidents. Defuse guest employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary daily activity report. Maintain confidentiality of all Security Loss Prevention and property reports documents release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager complete safety training and certifications ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others support team to reach common goals. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. In addition some states may have additional licensing registration requirements to be considered for this position. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. We invite you to learn more about this position and apply at s marriott.taleo.net careersection 7 jobdetail.ftl job 160013RK Connect with us on social media to keep up to date on The Ritz-Carlton news learn more about our culture and engage with the Careers team on Facebook. Marriott Careers on FacebookThe Ritz Carlton on LinkedInJoin The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws. size>