SUMMARY Performs efficient installation and assembly of office furniture within clients facilities including systems furniture casegoods accessories wall-hung units etc. Is responsible for timely completion of the work with a high level of workmanship and a high degree of customer satisfaction. ESSENTIAL RESPONSIBILITIES AND DUTIES include the following. Other duties may be assigned Personal and Interpersonal Skills Has the ability to understand and carry-out directions from leads and field supervisors Is professional in appearance and in manners Has good oral and written communication skills Has physical strength and stamina required to lift and move furniture boxes and equipment Has strong work ethic and very ethical approach to the business is punctual and self-motivated has the ability to work irregular hours and extended shifts Technical and Product Skills Is mechanically adept and knows how to safely use tools and equipment Understands basic installation processes unloading loading staging uncartoning panel assembly component assembly cleanup and detailing lock installation etc. Knows how to assemble fine-tune and detail panels electrical parts components casegoods seating filing tables etc. Can read plans blueprints and elevations and understands architectural and furniture symbols Is capable and efficient in the assembly of furniture resulting in quality workmanship Is product knowledgeable across most major lines the dealership represents understands most product specifications and descriptions can identify basic finishes colors and fabrics knows correct application and assembly for products knows how to make most mechanical adjustments (drawers slides etc.) Understands basic electricity and systems furniture electrical component installation Responsibility and Decision-Making Skills Takes ownership for assignment results and details follows through to assignment s finish Is capable of reacting to varying project field conditions and able to make decisions to solve problems and changes in the scope of work Is responsible for other s property including client s building equipment and furniture is responsible for the dealership s tools equipment and vehicles Administrative Skills Understands and follows through with consistent and accurate paperwork receiving documentation detailed time sheets client sign-offs punch list items change orders product return forms inventory check-out etc. Paperwork is neat clear intelligible and complete and done in a timely manner Communicates task status and problems to field supervisors leadman and dispatcher in a timely and clear manner Project and Installation Management Skills Can carry out most assignments with little or no supervision Can pre-plan small assignments including field measurements and site reviews Can analyze assignments for correct tool supply and equipment requirements as well as small parts and product pulls from warehouse Can punch and close-out a work order using proper procedures and forms Other Technical Skills Is comfortable driving a bobtail or cube truck and can do so safely Understands furniture material handling and logistical processes Can receive and document receipt of product in a thorough and accurate manner Customer Focus Has strong customer service attitude and manner communicates easily and clearly is polite and cordial in all customer interactions Is highly responsive to customer requests Understands customer satisfaction focus of installation team and consistently meets or exceeds customer expectations EDUCATION and or EXPERIENCE High school diploma or GED required 2-3 experience in labor and installation previous furniture experience is preferred PHYSICAL DEMANDS While performing the duties of this job the employee is regularly required to talk or hear. Considerable use of arms legs and moving the whole body such as climbing lifting balancing and walking is required. The employee frequently is required to stoop kneel crouch or crawl. The employee is regularly required to use hands to finger handle or feel and reach with hands and arms. The employee must lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
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