Sophia Urtis

EducationPenn State University University Park PAIntended Major Bachelor of Science in Supply Chain Management Minor in English Saint Ignatius College Prep Chicago ILHigh school education Work ExperienceThe Law Office of James M. Urtis Chicago ILIntern Secretarial Position May 2011 - August 2014 Spearheaded conversion to cloud-based paperless filing system Managed Workers Compensation recording process with local ordinances Organized tasks and schedules using Clio CRM database Provided excellent customer service answering phones and engaging with clients Nordstrom Chicago ILRetail Sales and Service Experience Representative April 2015 - August 2015 Managed cash drawers and cash pickups 1 of only 4 representatives with main register responsibility Provided excellent customer service answering phones and solving customer s problems Opened Nordstrom Rewards debit and credit cards for customersAnn and Robert H. Lurie Children s Hospital Chicago ILVolunteer June ...

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