Position Summary General Description A Retail Clerk will greet the customers scan bar codes or enter price of merchandise into a cash register stocks and rotates merchandise take orders prepares food and thanks customers while ensuring a safe clean and efficient operation. Expectations Adhere to Laguna Development Corporation (LDC) Core Values Policies & Procedures. Act as a role model within and outside the corporation. Maintain a positive and respectful attitude toward customers and co-workers. Consistently report to work on time prepared to perform duties of position Essential Duties & Responsibilities In friendly manner perform duties such as but not limited to communicate special menu items or specials to customers take orders to customer specifications cook prepare food orders deliver food drink orders replenish condiments as needed maintain beverage area brews and coffee maintain cleanliness (e.g. clean service dining areas etc.). Operate a point of sale system cash register (e.g. maintain change in cash drawer accept cash checks and bankcards for payment calculate discounts ensure proper identification for certain transactions count money return correct change issue receipts balance cash drawer and receipts keep register area neat clean and stocked with necessary supplies and documents discrepancies). Perform custodial duties. (e.g. sweep and mop sales area clean shelves clean restrooms empty trash clean all gas and diesel pumps pick up trash in parking lot clean break room clean all windows). Stock merchandise and ensure merchandise is displayed in a clean and orderly manner. Promote brands products to increase sales. Sell lottery or tobacco products while verifying the age of the customer. Assist customers in locating items. Perform duties in accordance and ensure compliance with health and safety regulations. Assist with training new retail clerks. Build relationships and loyalty with guests through sincere and meaningful interactions (e.g. learn guests names and preferences connect with them individually and professionally smile make eye contact and verbally greet guests from arrival to the property through departure and provide friendly and fast beverage service to guests). Be a team player (e.g. work toward team goals and foster a collaborative and positive work environment put the team first assist coworkers treat all coworkers with kindness courtesy and respect never engage in negativity maintain openness to coaching learning and improving receptive to change and willingness to embrace challenges with team-spirit). Develop a thorough knowledge of services room locations amenities surroundings (e.g. gift shop restaurants theater etc.) providing accurate directions and information for guest inquiries about promotions and special events. Work under pressure maintain regular and punctual attendance including working odd or unusual hours weekends and holidays. At all times maintain a courteous positive and professional working relationship with all LDC personnel and the general public (e.g. coworkers clients and vendors). Perform additional duties and responsibilities as necessary or assigned. Education & Experience High School Diploma or GED certificate required. Must be eighteen (18) years of age or older. Cashiering experience preferred. Custodial work preferred. Perform basic arithmetic calculations. Experience in fast food environment preferred. Licensing & Certification Proficient using cash register. Proficient in basic computer skills The job requires the ability to balance climb bend over crouch stoop hear kneel reach overhead stand talk turn twist walk and repetitively use hands 51-100% of the time. The job requires the ability to push pull carry lift slide transfer 1-50 lbs. 25-50% of the time. Essential Mental Demands The job requires the ability to organize plan make decisions read and write 51-100% of the time. Supervisor Responsibilities The job is performed primarily indoors with exposure to fumes (e.g. cigarette smoke fuel). Other Requirements Must pass a pre-employment drug screening. Obtain and maintain Serv-Safe Certification.
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