Tax Office Manager (Cerritos, CA)

Tax Office Manager

Job Description The Tax Office Manager is responsible for the overall management of one tax office to ensure growth and profitability. Other responsibilities will include but not be limited to preparing tax returns improving preparer productivity and performance client relations and retention and supervising a staff of tax preparers. Duties & Responsibilities Effectively direct and manage an office staff consisting of three to five tax professionals. Manage the preparation of federal and state income tax returns including the electronic filing process. Resolution of customer complaints and customer service issues. Maintain the appearance and condition of the office including all staff workstations and client files. Manage the weekly schedules of employees. Supervise staff in accordance with company policies and procedures. Assist in the training process of employees assigned to location. Perform any other similar or related duties as assigned. Report to District Manager about your particular office location. Track daily office operations and send reports to District Manager. Qualifications & Experience Flexibility regarding hours days of work. Excellent communication and interpersonal skills pertaining to both employees and clients. Strong organizational oral and written skills. Demonstrated ability to remain calm and present a professional attitude during high volume periods. Prior supervisory experience preferred. Professional experience preparing Federal and State individual tax returns also preferred. Preference will be given to those with prior tax office management experience. Computer literacy and proficiency with Microsoft Windows and Office. Ability to type 35 word per minute and have Math skills. Education Training Some College or higher Experience 2-3 years experience in customer service office retail sales bookkeeping or related business experience is preferred Previous experience in tax preparation a plus and Bilingual Job Requirements Valid I.D Must have the ability to obtain a Preparers Tax Identification Number (PTIN ) Must have the ability to pass One Stop Tax Preparer Readiness Test (OSTPRT) Ability to work in a fast-paced business environment Apply Email resume to HR(at)onestoptax.com. Call 855-408-2937 Local 714-521-5655