Automotive Service Advisor Service Writer ASM (Springfield, MA)

Automotive Service Advisor Service Writer ASM

DO YOU HAVE A WORKING KNOWLEDGE OF AUTOMOBILES AND EXCELLENT SALES CUSTOMER SERVICE SKILLS THEN LOOK NO FURTHER Springfield Ford in Springfield PA has immediate employment opportunities available for Service Advisor Writer with at least 1 year of experience. Qualified candidates must have outstanding communication skills and a proven track record of teamwork and excellent customer service. We offer an excellent benefits package and a great working environment. If you want to set yourself apart from the ordinary routine of the average job while earning an above average salary apply here today Job duties include but are not limited to Greeting customers scheduling service appointments and receiving vehicle information. Listening to requests of the service desired and clearly explaining information on the repair order. Referring the technician to the customer and or test-driving the vehicle to confirm source(s) of service repairs. Estimating the cost and time needed to do the repair taking into account the customer s schedule. Handling customer complaints and maintaining high customer satisfaction standards. Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems getting customer approval to do additional work and explaining the work performed and the charges being billed. - A Pay Plan You Deserve Excellent Benefits And Respect Interviews will be held at Springfield Ford 50 Baltimore Pike Springfield PA 19064 2 Days Only - Monday & Tuesday June 22nd & 23rd (Walk-Ins Welcome No Phone Calls Please) If Selected The Commitment To You Top Compensation Plan Excellent Benefits Five Day Work Week Schedule High Customer Satisfaction For Both Sales & Service A Professional And Respectful Work Environment Updated And Ongoing Service Advisor Processes To Properly Assist Today s Customers Family Owned & Operated For 43 Years Requirements Must Have Experience In The Field Of Automotive Service Must Have Sales Experience Must Have A Strong CSI Focus Must Have A Professional Appearance & Strong Communication Skills Must Have Strong Sales Skills And Be Self-motivated Integrity A Positive Attitude & Strong Work Ethic Required Must Be Willing To Learn Must Put The Interests Of Others Before Their Own If you are currently unavailable for this opportunity but would like to be informed when other jobs that may provide additional training become available to be directed to TK Worldwide and Sign Up For Job Alerts . Participating dealer is a drug-free work environment. Apply now to schedule your interview. Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver s license and a clean driving record. Content of this ad and fulfillment of offers are the sole responsibility of participating dealer. (a) TK Worldwide is an automotive recruiting company and has been retained by the dealership to recruit for their open positions (b) TK Worldwide is responsible for placing applicants in a dealership (c) candidates will never be charged a fee for training (d) candidates will be employed by the dealership prior to any required training. Keywords service writer service advisor service adviser asm a.s.m. automotive automotive service writer automotive service advisor automotive service adviser automotive asm