Spa Host - Gaylord Texan Resort and Convention Center (15000T8Q) (Grapevine, TX)

Spa Host - Gaylord Texan Resort and Convention Center (15000T8Q)

It s a powerful feeling to belong. It s that moment you feel truly and completely yourself. It s working with a team you call family. At Gaylord Hotels we know that when you feel at home you ll make our guests feel at home. And it s why so many of our STARS come for a job but stay for a career. If this sounds like the place for you join us.Gaylord Texan Resort & Convention Center located at 1501 Gaylord Trail Grapevine TX and 76051 is currently hiring a Spa Host.Responsibilities include Schedule services for individuals and large groups using spa salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations cancellations list throughout the day inform providers of last minute changes and resolve scheduling issues as needed by working with supervisor manager. Check in guests for appointments confirm first and last name and provide general spa orientation to guests upon arrival. Promote and sell spa salon services. Obtain assigned bank and ensure accuracy of contracted monies obtain change required for expected business level and keep bank secure at all times. Process guest payments for spa salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance scan and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To submit your application for this job please go to s marriott.taleo.net careersection 2 jobdetail.ftl job 15000T8Q To search all jobs or learn more about careers with Gaylord Hotels www.marriott.com careers Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines DiversityInc Great Places to Work Institute and the CRF institute among others. Visit our newsroom to learn more news.marriott.com.