Coordinator International Commercial (Springfield, MA)

Coordinator International Commercial

The Interstate Family of Companies encompasses a worldwide group of transportation warehousing relocation management logistics and real estate solutions serving government corporate and individual clients. The Company maintains its headquarters in Springfield VA working with a global alliance of 1 500 service partners countries across six continents. Interstate is currently seeking a Coordinator to join the International Commercial Team. Experienced candidates for this role will be self-managed and possess strong decision making and time management skills. Summary As a Coordinator you are charged with coordinating the traffic and documentation activities for international commercial national account and private customer shipments of household goods via ocean road and air. If you are super organized personable and love all things international then this position is for you. Join this excitingly fast paced team in assisting our customers and their families to send receive their shipments on time in their next move. Responsibilities Registers all shipments provides initiation calls sends Transferee Assignee initiations within 24 hours Assigns origin agent transmits arranges and tracks survey date Reviews filed tariff rates and ensures vendor compliance with contracted or negotiated rates Negotiates final rates for line haul ocean air freight and destination delivery services Arranges air and ocean carrier bookings secures carrier flag waivers and arranges third party services Schedules and transmits local pick up delivery of shipments Audits and traces location of all shipments providing timely information reports to all parties involved Manages audits and approves vendor invoices within five days of receipt or billing date Prepares billing files for all shipments including collection of necessary supporting documents Updates system daily when documentation is received Prepares reports and correspondence as required Anticipates assesses and solves problems that may arise Qualifications Must be customer service oriented have excellent communication skills and the ability to work in a dynamic fast paced environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to withstand pressure inherent in time-sensitive international transportation Strong decision-making abilities Strong time management skills Minimum typing skill of 40 wpm Intermediate level or higher in Microsoft Office (word excel and power point) Education and or Experience College Degree preferred or equivalent work experience Interstate offers the following benefits Competitive pay Paid vacation and sick leave Company paid life insurance Health and dental insurance Supplemental insurance 401(k) Tuition reimbursement Plus more