Technician-Network and Desk - Gaylord (15000JID) (Grapevine, TX)

Technician-Network and Desk - Gaylord (15000JID)

It s a powerful feeling to belong. It s that moment you feel truly and completely yourself. It s working with a team you call family. At Gaylord Hotels we know that when you feel at home you ll make our guests feel at home. And it s why so many of our STARS come for a job but stay for a career. If this sounds like the place for you join us.The Gaylord Texan Resort & Convention Center located at 1501 Gaylord Trail Grapevine TX 76051 is currently hiring a Technician-Network & Desk.Responsibilities include Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware software internet access and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze recommend and implement process improvements. Consult with users management vendors and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products. Follow all company policies and procedures protect company assets. Address guests service needs in a professional positive and timely manner. Speak with others using clear and professional language prepare and review written documents accurately and completely. Assist management in training motivating and mentoring employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process. Handle sensitive issues with employees and or guests with tact respect diplomacy and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and or point of sale systems. Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To submit your application for this job please go to s marriott.taleo.net careersection 2 jobdetail.ftl job 15000JID To search all jobs or learn more about careers with Gaylord Hotels www.marriott.com careers Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines DiversityInc Great Places to Work Institute and the CRF institute among others. Visit our newsroom to learn more news.marriott.com.