In-house Print Technician (Montreal)

In-house Print Technician

URGENT Please read the job description below. If this interests you please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number E-mail to padhikari(at)teamrecruiter.com Please put the job title as your subject line The recruiter in charge of this role is PrakashAFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link s www.stafftrak.net ApplyOnline teamrecruiter.web tt JD& jobId 009786 If you do not think you are a match for this opportunity but know someone who is feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. Our client is well-established in the printing and consulting industry. They are looking for an In-house Print Technician in Calgary AB to work on a long term assignment. Essential Duties Service Repair & Maintenance support working with low to mid-range printing products Perform preventative and corrective maintenance services to maximize equipment uptime and performance Includes full repair of assigned equipment such as - Problem diagnosis isolation and repair process using technical documentation tools and resource Diagnosis and correction of machine and image quality problems using machine diagnostics and visuals Perform proactive routine services to ensure equipment availability to client site users - Check operation of equipment clean adjust to ensure optimal print quality - Replace consumables (CRU paper toner) Proactively manage consumables and supplies replacement. Complete inventory reporting Support download & installation of printer drivers for end-users of network connected devices (as required) Provide customer training on assigned products to improve end user knowledge of equipment functionality Perform software loads machine installation or removal and retrofits Develop and implement a preventative maintenance schedule for identified high-use equipment Perform scheduled maintenance as appropriate to improve uptime Maintain an appropriate on-site parts inventory to support the assigned equipment population Provide monthly reporting of activities. Maintain equipment service call log for each machine. Make equipment recommendations to enhance customer service levels Engage appropriate personnel for absence coverage planning Perform colour printer calibration (when required) Client Services Serve as the primary customer contact for all maintenance productivity and supply requests of assigned equipment Ability to identify and migrate customer applications to the most cost efficient output device Provide appropriate communication support and interface to onsite client base as to equipment status and availability Support equipment asset management within the account - Inventory tag and update equipment records for asset control - Perform equipment asset tracking Assist in tracking Move Add Change (MAC) of office equipment assets at designated sites as required - Work with customer IT division to identify needs and action appropriately Maintain an equipment activity log Assist in providing accurate and timely monthly reporting Take responsibility for customer satisfaction through proper use of customer management skills and engaging the support Required technical skills Effective interpersonal skill behaviors Ability to work independently and or on a team with minimal supervision Maintenance and repair of electronic electrical mechanical printing or computer equipment Technical troubleshooting and repair skills Advanced operator product training & knowledge MS Office experience (Excel Word Outlook Access etc.) Competency in computer network skills Strong interpersonal and teamwork skills Exceptional organizational skills Able to lift and move up to 50 pound Qualifications Education Experience Desired A certificate or diploma from a recognized technical school or college in the field of electronics electrical repair reprographics or a related field. Two (2) or more years of related field experience as a technician may be substituted for the certificate diploma. Additional Comments Must be fluent in English. Industry certifications such as A N PDI are will be an asset Electro-mechanical degree will be preferred Background check will be required before start date Please note that this is the most up to date version of job description available at this time During Client Interview you will receive additional information variance may apply When you have some time please register in our database (5 minute process) to be considered for future openings the link is available on our website at www.teamrecruiter.com in the Candidate section. We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone email. You are encouraged to register with us in our database to be considered for future positions available. 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