Experienced Print Production Customer Service Representative (Montreal)

Experienced Print Production Customer Service Representative

The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting .. or you may be asked to start sooner than the expected start date if you are able to do so URGENT Please read the job description below. If this interests you please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations first available date and a telephone contact number E-mail to ssingh(at)teamrecrutier.com Please mention the job title above in the subject line The recruiter s in charge of this role is Sunita AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link s www.stafftrak.net ApplyOnline teamrecruiter.web tt JD& jobId 010637 If you do not think you are a match for this opportunity but know someone who is feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. One of our well established Printing Industry Client is looking for an Experienced Print Production Customer Service Representative Duration 1 Month contract with a high possibility of extension Location Mississauga ON Summary This position works as part of the service delivery team that is aligned to one or more customers. He she will have a focus on the following Delivery of service that meets the Service Level Agreements and delights the customer Supporting the achievement of productivity improvements Contributing to service transformation and business growth < > Ensure customer issues and escalations are resolved or further escalated as appropriate Conduct quality checks on own work to ensure accuracy and required output is to standards Adhere to all safety procedures Perform backfill duties for absent coworkers Perform other duties as assigned by Manager Office Perform basic office copying Set up meeting boardrooms to required layout Fulfill various facilities requests < > Receive sort and process mail documents packages and supplies. Notify recipients as appropriate Deliver and pick-up mail on scheduled mail runs. Driving a vehicle may be required for some client locations Deliver paper toner etc. to office equipment maintaining records of delivery Perform outgoing postal and courier duties utilizing shipping postal systems ensuring most efficient and cost effective method Track trace and resolve mail or courier issues Fully operate clean and maintain all shipping and mail equipment Contact third party service provider for mail and shipping equipment if required Basic Finishing Perform basic finishing tasks such as collating folding inserting assembling documents packaging drilling cutting Equipment Care Maintain clean and tidy fleet devices and surrounding environment < > Receive and direct multiple incoming telephone calls on a multi-line telephone system Schedule meetings for clients utilizing paper-based system or meeting room software Administration General Administrative Supplies fulfillment filing entering Meridian data preparing correspondence reports statements and clerical duties of a general nature Complete and maintain all logs and reports including month-end reports Input Meridian (billing system) requisitions Order and replenish consumables forms inventory and other supplies items as required. Imaging Operate scanning equipment to convert paper documents to digital (scan file) Perform document searches - retrieve paper electronic documents Manage inactive records facilitate document destruction Servery Manage and maintain servery station and supplies Manage catering requests for clients Continuous Improvement Support site continuous improvement programs including 5S a site efficiency methodology Education High School Diploma or equivalent certification Health and safety certification (WHMIS) Qualifications Experience in customer facing customer service role (minimum 1 year experience) Please note that this is the most up to date version of job description available at this time During Client Interview you will receive additional information variance may apply When you have some time please register in our database (5 minute process) to be considered for future openings the link is available on our website at www.teamrecruiter.com in the Candidate section. We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone email. You are encouraged to register with us in our database to be considered for future positions available. Have a great day. ......At Teamrecruiter.com we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas IT Finance Admin Sales Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at www.teamrecruiter.com. CAMSC and ACSESS certified