Dock Master - Full Time (Saint Petersburg)

Dock Master - Full Time

All applicants must be at least 18 years of age have open availability fair well with working long hours in all elements (heat cold rain ect.) have experience maneuvering docking vessels obtain a Florida Boaters Safety Education Identification Card if born on or after Jan. 1 1988 FBC Dockmaster Job Description The Dockmaster is charged with the task of maintaining a clean safe mooring location and the fleet of boats based there. Our members who pay a monthly fee to use our boats reserve them to enjoy on a daily basis. They have all undergone a certified training program by licensed captains and understand the basics of boating (at differing skill levels).Freedom Boat Club Dockmasters wear eight different hats (depending on the location). You are a reservationist cleaning crew maintenance billing porter concierge and complaints department and diplomat all rolled into one 1. Reservationist throughout the day you are calling texting and being contacted by members in regard to reservation confirmations cancellations requests for canceled boats requests for different boats than what they have and future reservation booking.2. Cleaning Crew the cleanliness of the boats is very important to our success as a club and consistency is the key. Floors and cushions need to be scrubbed with soap sidewalls (inside and out) need to be wiped with a magic eraser windshields washing and drying lines need to be untangled and coiled out of the way safety equipment needs to be accounted for and stowed in the proper lockers and those lockers need to be cleaned regularly.3. Maintenance maintain the boat for safety. While our in-house marine tech staff will take care of larger issues you will be required to tighten screws replace fuses add fluids and fuel do minor electrical repair (upon approval) and propeller replacement.4. Billing Process credit card payment for the fuel used by the member upon their return to the dock.5. Porter help the members get all their gear and especially themselves on and off the boat safely. Not all of our members are athletic enough to board a vessel without a hand.6. Concierge members will be from many diverse locations or just plain new to an area or situation. Help them with information on tides weather patterns shallow spots restaurants fishing spots etc.7. Complaints If it s something you can fix for them right away do it. If not assure the member that the appropriate division (Operations Manager Billing Service Technician etc) will be notified and that it will be evaluated and corrected as quickly as possible. Be polite take the complaint seriously and assure the member action will be taken.8. Promote a positive working relationship with local marina personnel and other city administratorsPlease e-mail resume to captainbstewart(at)gmail.com