PART TIME Customer Service PART TIME (Santa Monica, CA)

PART TIME Customer Service PART TIME

Customer Support Agent Part-Time Positions Find a work schedule that fits you Campus Explorer is looking for individuals interested in working 30 hours per week from our Santa Monica office. Our call center is open 7 days a week from 6am to 9pm and we are hiring for all shifts You will be responsible for placing outbound calls to prospective college students discuss their career plans and discussing their career plans and suggesting colleges that suit their needs. . This is an awesome position and the rewards are GREAT This position requires working at least 30 hours per week with at least one weekend day available. This position reports directly to the Customer Support Supervisor. PRIMARY DUTIES Respond to student requests by placing outbound verification calls (150-200 daily) Answer inbound calls from website users Answer all questions concerning student submission in a professional manner Verify record and or correct all pertinent student contact information Inform and upsell students on matching college programs and schools Additional administrative duties as assigned No cold calling at all QUALIFICATIONS At least 2 years experience in fast paced customer service or call center environment Available to work 30 hours a week with availability for one weekend day (required) Extremely professional demeanor Intermediate computer skills Comfortable using MS Excel and Hot Keys Excellent customer service skills Excellent verbal and written communication skills including proper phone etiquette Internet savvy for research purposes History of punctuality and good attendance Ability to multi-task and work in a fast-paced ever changing environment Enjoy talking on the phone multiple hours a day Meticulous detail oriented and self-motivated Upbeat and Can-Do attitude Bilingual Spanish English speakers a plus Sales or lead generation experience a big plus WHAT YOU WILL GET OUT OF IT Gain valuable references and contacts Casual work environment Opportunities for growth Fun staff and fun employee events Great salary and more To apply for this position you MUST Complete this survey Reply to this ad with your resume attached csjobs(at)campusexplorer.com Compensation 11 to 15 hour DOE