Hotel Operations Supervisor - Food and Beverage - Delta Hotels b (Kelowna)

Hotel Operations Supervisor - Food and Beverage - Delta Hotels b

Here s To Your Journey with Delta Hotels With our diverse portfolio of locations you ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that s right for you. With more than 1100 managed properties and 19 brands you ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World at Delta Hotels. The Delta Hotels by Marriott Grand Okanagan Resort located at 1310 Water St Kelowna BC V1Y9P3 is currently hiring a Hotel Operations Supervisor - Food & Beverage. Responsibilities include Promote staff engagement and team work to provide optimum service so that guest needs are met in the Rooms and Food & Beverage operations. Within Food and Beverage operations Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Inspect storage areas for organization use of FIFO and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability service safety and well being of guests. Complete work orders for maintenance repairs. Within Guest Services and Rooms operations Inspect public areas restrooms fitness center pool area offices and service areas after being cleaned by Housekeeper to ensure quality standards are met. Arrange turndown for VIPs any package inclusive rates etc. Communicate additions or changes to the assignment sheets to staff (e.g. Housekeeping) as they arise throughout the shift. Monitor the notations in MARSHA and clear all exceptions. Keep records of Marriott Rewards enrollments and Front Office incentive programs. Review and maintain all Market Rate Codes. Complete designated cashier and closing reports in the computer system. Review shift logs daily memo books and document pertinent information in logbooks. Process guest check-ins and promote room up-sales. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g. Health Club Retail Shop) are scanned and charged to room. Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees and serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Stand sit or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g. small print). Visually inspect tools equipment or machines (e. g. to identify defects). Enter and locate work-related information using computers and or point of sale systems. Reach overhead and below the knees including bending twisting pulling and stooping. Move over sloping uneven or slippery surfaces and steps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 18003FN6 %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media. s www.facebook.com marriottjobsandcareers www.twitter.com marriottcareers www.linkedin.com company marriott-international www.instagram.com marriottcareers (at)lifeatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws. Notification to Applicants Delta Hotels Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call 905-366-5227 or email CanadaApplicationAccommodation(at)marriott.co m and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.