Field Service Technician (Printer and Copier) (Montreal)

Field Service Technician (Printer and Copier)

URGENT Please read the job description below. If this interests you please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number E-mail to padhikari(at)teamrecruiter.com Please put the job title as your subject line The recruiter in charge of this role is PrakashAFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link s www.stafftrak.net ApplyOnline teamrecruiter.web tt JD& jobId 010018 If you do not think you are a match for this opportunity but know someone who is feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. Our client is well-established in the printing and consulting industry. They are looking for Field Service Technician (Printer and Copier) in Vancouver BC to work on a long term assignment. Essential Duties Provide repair and service support in customer s location working with low to mid-range office products (Printers Copiers and Fax) in a break fix mode and preventative maintenance mode. Break Fix and maintenance PC Printers Fax and Copiers Range of maintenance on assigned products including repair on-site troubleshooting installation removal retrofit and preventive maintenance activities Take responsibility of customer satisfaction by providing timely and courteous service with minimal support from other personnel. Observe all service call procedures including preliminary notification to the customer of call receipt with established time of arrival (ETA) whenever possible. Participate as a full member is a service workgroup and contribute to the group s productivity. Keep service management informed of potential customer issues if unable to resolve Repair and service support in customer s location Customer call assistance Present a professional Image Professional dress code Polite tidy and well organized Ask before taking action Required technical skills Electro-mechanical aptitude Fluently Bilingual The completion of electrical mechanical and or network test may be required Formal Electronics education and or training coupled with 2-3 years experience Excellent customer service skills Listen understand & communicate effectively with customers (administrative to executive) on technical and maintenance matters Effective interpersonal skill behaviors Ability to work independently and or on a small team with minimal supervision Effective organizational skills Document job activities plan and coordinate services deliverables Ability to manage multiple tasks Must have experience on repairing printers and copiers Computer literate and attention to detail Demonstrate excellent customer skills Demonstrate good verbal and written skills Must be able to communicate affectively with customers peers and internal suppliers Must demonstrate customer focus (what is a customer and their requirements) Demonstrate the ability to comprehended written and verbal instructions Valid drivers license of that province State that they may be required to lift 30 pounds Must have the ability to work both independently and within a team environment. Must have good organizational skills and the ability to multi-task. Transportation Requirements Must be of a size that provides enough space to allow for the transport of assigned parts inventory. The vehicle must be able to secure property (parts tools and electronic equipment) provided to the contractor. The vehicle must be maintained in good working order (pass safety inspections). The vehicle appearance is reflective of professional service delivery. Contract personnel must ensure that the vehicle being used is properly licensed and insured at the level required for business use. Qualifications Education Experience Desired A certificate or diploma from a recognized technical school or college in the field of electronics electrical repair reprographics or a related field. Two (2) or more years of related field experience as a technician may be substituted for the certificate diploma. Must be fluent in English and French Industry certifications such as A N PDI are will be an asset Background check will be required before start date Please note that this is the most up to date version of job description available at this time During Client Interview you will receive additional information variance may apply When you have some time please register in our database (5 minute process) to be considered for future openings the link is available on our website at www.teamrecruiter.com in the Candidate section. We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone email. You are encouraged to register with us in our database to be considered for future positions available. Have a great day. ......At Teamrecruiter.com we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas IT Finance Admin Sales Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at www.teamrecruiter.com. CAMSC and ACSESS certified ..All Offers are conditional on Client Post-Offer Conditions being met and removed by end client prior to written offer signing