New IT graduate

VIJI NAIR Objective I am an Innovative and articulate technical support professional with 3 years of work history working in help desk IT support and networking environment. I wish to use my excellent communication analytical technical and personal skills in an entry level technology position to improve operations and gain further knowledge. Education Southern New Hampshire University Telecommunications and Networking (B.S. Graduation-August 2014) New York Institute of Technology New York New York (September 2008-May 2009) Sewanhaka High School Floral Park New York 3.5 GPA (2002-2008) Experience Optimum Voice Escalations (2012-2013) Resolved advanced VoIP escalations performed switch migrations in house port activations QoS monitoring with NGN software resolved fax issues voicemail and international calling servers provided assistance for technical support group Level three Technician at Cablevision (June 2011-2012)...

19-12-2023 UNITED STATES, Los Angeles, CA

Category: Web Design & Tech

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