General Manager Environmental Services (Grand Rapids, MI)

General Manager Environmental Services

TITLE General Manager Environmental Services LOCATION Chicago Illinois APPLY Send a resume mbs1(at)mgmtbsolutions.com Visit our website www.mgmtbsolutions.com SUMMARY Management Business Solutions is seeking an experienced General Manager Environmental Services for a healthcare client in Chicago IL. This individual will develop and oversee action plans to provide optimal managed services and drive patient and customer satisfaction. RESPONSIBILITIES Delivers strong operational performance by executing against organization and regulatory agency standards and programs continually monitoring operations completing assessments and developing necessary action plans to provide optimal managed services and drive patient and customer satisfaction Ensures compliance to all safety standards Ensures the continuous improvement of patient satisfaction scores Provides overall direction for all Managers Supervisors and front line employees ensuring employee development engagement and compliance with human resource related policies and standards including conducting applicable rounding Develops operational component forecasts and is able to explain variances. Responsible for components accounting functions Ensures compliance with all contract obligations Responsible for all department budgets reporting weekly and monthly financial information QUALIFICATIONS Bachelor s degree or equivalent management experience Minimum of 10 years of environmental services experience in an acute care environment Experience in a university hospital or academic hospital setting Previous budget responsibility of at least 10-15million Demonstrated record of improving patient satisfaction scores and bed turnaround time Proven ability of using metrics to drive business outcomes Excellent client relationships Ability to deal with a demanding environment Strong communication skills both verbal and written Strong computer skills MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER