Description Installation Repair and Service TechnicianInstallation Repair and Service Technician Job Purpose Serves customers by installing repairing and servicing systems and products. Installation Repair and Service Technician Job Duties Serves existing accounts by analyzing work orders planning daily travel schedule investigating complaints conducting tests resolving problems. Establishes service by studying system requirements ordering and gathering components and parts completing installation completing repairs performing acceptance tests. Maintains rapport with customers by examining complaints identifying solutions suggesting improved methods and techniques recommending system improvements. Keeps personal equipment operating by following operating instructions troubleshooting breakdowns maintaining supplies performing preventive maintenance Making repairs when situation calls. Documents repair service and installation actions by completing forms reports logs and records. Maintains customer confidence by keeping service information confidential. Accomplishes operations and organization mission by completing related results as needed. Skills Qualifications Electronics Troubleshooting Analyzing Information Judgment Client Relationships Equipment Maintenance Reporting Skills Confidentiality Quality Focus Results Driven Supply Management Informing Others What We Offer
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