Welcomes patients by greeting them in person or on the telephone answering or referring inquiries. Prepares patients for the health care visit by directing and or accompanying them to the examining room Verifies patient information by interviewing patient reviewing and or recording medical history taking vital signs confirming the purpose of visit or treatment. Supports patient care delivery by helping health care providers during examinations preparing laboratory specimens performing basic laboratory tests on the premises disposing of contaminated supplies sterilizing medical instruments administering medications on the premises authorizing drug refills as directed telephoning prescriptions to pharmacies Educates patients by answering questions. Completes records by recording patient examination treatment and test results. Keeps supplies ready by inventorying stock placing orders verifying receipt. Keeps equipment operating by following operating instructions troubleshooting breakdowns maintaining supplies performing preventive maintenance calling for repairs. Maintains safe secure and healthy work environment by following and enforcing standards and procedures complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Serves and protects the physician or healthcare provider practice by adhering to professional standards policies and procedures federal state and local requirements and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. Updates job knowledge by participating in educational opportunities reading professional publications maintaining personal networks participating in professional organizations. Enhances health care practice reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments. Certified Medical Assistant Skills and Qualifications Clinical Skills Creating a Safe Effective Environment Health Promotion and Maintenance Hospital Environment Procedural Skills Documentation Skills Verbal Communication Inventory Control Planning Dependability Medical Teamwork
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