Overnight Clerk-Front Desk (Houston, TX)

Overnight Clerk-Front Desk

It s a powerful feeling to belong. It s inspiring people to do more than they thought they could. It s leading the way by rolling up your sleeves to accomplish a common goal. It s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you join us. The Houston Airport Marriott at George Bush Intercontinental located at 18700 John.F. Kennedy Blvd. Houston TX 77032 is currently hiring a Overnight Clerk-Front Desk.Responsibilities include Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record and process all guest calls messages requests questions or concerns. Coordinate with Ho usekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals departures) identify any special requests and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and traveler s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.To submit your application for this job please go to s marriott.taleo.net careersection 2 jobdetail.ftl job 140017LK Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines DiversityInc Great Places to Work Institute and the CRF institute among othe rs. Visit our newsroom to learn more news.marriott.comConnect and network online with us www.facebook.com marriottjobsandcareers www.twitter.com marriottcareers www.linkedin.com company marriott-international www.weibo.com marriottcareers Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.Application URL www.aplitrak.com adid cHJhdGVlay5rYXVzaGFsLjk2NTc5LjY0OTZAbWFycmlvd HQuYXBsaXRyYWsuY29t