March 12Th 2014 Hello My name is Lesli and I offer my experience in telecommuting from my home office. I don t unfortunately provide the following cleaning services mystery shopping no business opportunities please and certainly no hiring me without meeting and speaking with me sending me a check for services I have not yet completed only to have the check bounce weeks later and I am suck with dealing with that. With that being said lets get to what I can offer you. As you will see on my attached resume I have more than thirty plus years experience in office management sales customer service appointment scheduling writing orders reports billing and managing accounts. All with taking full accountability for each task. Everything from collections heavy telephone some telemarketing skills and multi lines to relationship building via the telephone where the customer is met with compassion empathy for their situation on my part and a level of ethics keeping with the company values. Additionally I am a authentic versatile worker and I specialize in taking complicated information and presenting it in a easy-to-understand upbeat format. The fully equipped home office in which I produce my work is ready and totally separate from my living quarters so discretion is not an issue. Innovation coupled with integrity is paramount. I have never missed nor have I been tardy with an assignment or deadline. Pride is taken with my being able to juggle many different projects (multitask is my middle name). I think my skills and experience will be an excellent match with what you are seeking. I look forward to meeting the daily challenge in a bold and credible way. If you would like to speak with me or schedule an interview feel free. Thank you in advance for your time. Lesli Dozier Reed 1045 72ND Avenue Oakland CA. 94621-3240 lesli50(at)att.net 510 638-6193 Home 510-206-0406 Mobile 510-632-0992 Fax Home office PROFESSIONAL EXPERIENCE Jon P. Wilson DDS From May 1979-January 1995-Full time Duties Assists in Dental Procedures Inventory Purchasing supplies CAL OSHA requirements Appointment setting Customer patient services Infection control Sterilization John Reynolds J& R General Merchandise From January 1995-December 1998-Part time Duties Trade show set-ups Sales Staging Collections on invoices Payroll Customer service calls VPN Venue scheduling Virtual private assistant(from my home office) William M Mutch DDS From October 1996-April 2011-Full time Duties Front office management Data entry Heavy telephones Insurance billing Collections Appointment setting Inventory-supply ordering Window Excel Assist in Dental Procedures Manage schedules Customer service patient relations Cal OSHA requirements Infection Control Sterilizations Operatory set-ups organization Mr. Jason Seals Teaching In The Moment From January 2000- June 2001-Part time Duties Parent liaison Data entry Heavy telephones Window Excel Manage schedules Customer service parent relations Education College Of Alameda Class of 1979 Studied Culinary Arts Fashion and Design Accounting Public speaking Front office management Computers Dental Science Certification of completion in Dental Science State of California X-Ray license Accomplishments Raised funds over thousands of dollars as parent volunteer at Coliseum College Prep Academy. Helped plan and facilitate parent meeting bake sales school trips. Assist in budgets and controlled spending as School Site Council chairperson for six years. Increased patient roaster by 40% during the years of 1996-2011 (see Dr.Mutch DDS above). Skills Windows XP 10 Key Microsoft Office Drop-box Navigate between several windows simultaneously Manage several telephone lines simultaneously Customer service extraordinaire Inside Sales Inventory control Purchasing CAL OSHA requirements VPN (virtual private networking) Budget planning. Relevant Skills Educated Experience Technical ability Trained Authentic Proficient in Windows applications Committed Self motivated References Cheryl Seals-Medical Codes Specialist Charlene Johnson-Administrative Assistant Edna Brewer Middle School DeAnita Lewis-Parent Coordinator Coliseum College Prep. Academy References telephone numbers given out only to serious inquiries
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